This Privacy Policy explains how Wingram App LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information through the WinGram mobile application and related services (the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 User-Provided Content

Users may voluntarily upload or input:

• Screenshots, including images containing third-party content such as social media messages, usernames, and profile photos;

• User-generated notes, labels, and ratings relating to interactions;

• Manually entered identifiers related to third-party social media handles.

We do not access, retrieve, scrape, or collect data directly from Instagram or any other third-party platform. All such data is provided by users.

1.2 Account & Contact Information

If you create an account, we may collect:

• Name or pseudonym

• Email address

• Authentication credentials

1.3 Technical Information

We may automatically collect:

• Device type

• Operating system

• Application usage statistics

• IP address

This data is used to support platform functionality, analytics, and security.

2. How We Use Information

We use personal information solely for the following purposes:

• To enable you to store, view, and manage uploaded screenshots, notes, and identifiers;

• To provide conversation analytics, scoring, and related features;

• To improve technical performance and user experience;

• To provide customer support and communicate with you;

• To comply with applicable legal obligations.

We do not use uploaded content to create or share profiles about third-party individuals. We do not sell or publicly disclose uploaded screenshots or associated data.

3. User Responsibility & Third-Party Data

Uploaded screenshots and notes may contain third-party personal data, including names, social media handles, photos, or messages.

By uploading any content, you represent and warrant that:

• You have the legal right to upload such content;

• You have obtained any required permissions from individuals whose information appears within it;

• Your submission does not violate privacy, intellectual property, or other rights.

You are solely responsible for the content you submit. We do not contact or interact with third parties whose information is included in uploaded content.

4. Legal Basis for Processing

Where required by law, we process personal information based on:

• User consent; and/or

• Legitimate interests, such as enabling functionality requested by the user and improving the Service.

5. Data Storage & Security

We implement commercially reasonable safeguards designed to protect personal information, including:

• Encryption in transit and at rest;

• Authentication-based access controls;

• Restricted or segmented storage environments.

While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell or rent your personal information. We may share information only with:

• Service providers supporting infrastructure and operations (e.g., cloud hosting providers, analytics providers);

• Professional advisors such as legal or accounting firms;

• Government authorities, when required by law.

All service providers are required to protect data consistent with this Privacy Policy.

7. Data Retention

We retain personal information only as long as necessary to provide the Service or as required by law. Users may request deletion of their data at any time. Backup copies may be retained for a limited period for security, fraud prevention, and legal compliance.

8. User Rights

Depending on jurisdiction, users may have rights to:

• Access their personal information;

• Correct inaccurate information;

• Request deletion of personal information;

• Object to or restrict processing;

• Request data portability;

• Withdraw consent.

Requests may be submitted to: 📩 support@wingram.app

We may request additional verification to process your request.

9. Children's Privacy

The Service is not intended for individuals under the age of 16 (or the applicable minimum age in certain jurisdictions). We do not knowingly collect personal information from minors.

10. International Transfers

Your information may be transferred to and processed in countries outside your place of residence. Where legally required, we will implement appropriate safeguards, such as Standard Contractual Clauses, to protect personal data.

11. No Affiliation With Instagram or Third-Party Platforms

WinGram is not affiliated with, endorsed by, or sponsored by Instagram, Meta Platforms, Inc., or any other third-party platform. The Service does not access, retrieve, or interact with Instagram or other social platforms on your behalf. All screenshots or third-party identifiers are provided solely by users.

12. Changes to This Policy

We may update this Privacy Policy periodically. When changes are significant, we will revise the "Last Updated" date and may provide additional notice within the Service.

13. Contact Us

To submit questions, concerns, or data requests, contact us at:

📩 support@wingram.app